How to Communicate Care: Resources for a Great Patient Experience
In a clinic setting, the average amount of time a patient with an appointment spends waiting to see their physician is 48 minutes. In an emergency room setting, the average time a patient will wait to be seen is 24 minutes. Whether a patient is in a healthcare environment for a check up, an acute condition, or an emergency, the likelihood is high that the minutes spent waiting to see the doctor feel much longer than they actually are.
Source: The Qmatic Blog