The current situation regarding COVID-19 has required us all to take precautionary measures and practice social distancing to reduce the risk of infection. For businesses, this poses a few challenges. Some services must remain available to accommodate the needs of customers. At the same time, the highest priority is to protect your customers and staff from the virus spread, whilst also making sure that you can continue to deliver required services with a more dynamic staff availability than usual.
Source: The Qmatic Blog